Privacy Policy
Last updated: June 1, 2026
1. Information We Collect
When you place an order or create an account, we collect your name, email address, shipping address, and phone number. Payment card details are processed securely by Stripe and are never stored on our servers.
2. How We Use Your Information
- To process and fulfil your orders
- To send order confirmation and shipping notifications
- To respond to customer service enquiries
- To comply with legal obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Third-Party Services
- Stripe — Payment processing. Stripe's privacy policy applies to all card data.
- Cloudinary — Product image hosting and delivery.
- Resend — Transactional email delivery (order confirmations).
4. Cookies
We use session cookies to maintain your shopping cart and login state. We do not use advertising or tracking cookies.
5. Data Retention
Order records are retained for 7 years to comply with Hong Kong accounting regulations. You may request deletion of your account data at any time by contacting us.
6. Your Rights
You have the right to access, correct, or delete your personal data. To submit a request, email us at support@hohosports.com.
7. Contact
HOHO Sports Trading Company
Hong Kong
support@hohosports.com